Privacy Policy

Privacy Policy Pinnacle Coaching (https://ssccglpinnacle.com)

A. General
In this policy, the words “we,” “our,” and “us” refer to Pinnacle Coaching, and the privacy mechanism outlined identifies personally identifiable or personal information that may be collected, how such information is used, and the choices you have regarding our use of this information.
In addition to the terms stated in the Terms of Service provided under this Website/mobile application, we are committed to protecting your privacy. Authorized representatives of Pinnacle Coaching, a unit of Pinnacle, use any information received from you only on a need-to-know basis.
We constantly review our systems and data to secure your personal information. We will investigate any complaint or actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.
Any User who does not agree with any provisions of this Privacy Policy and the Terms of Service is required to leave the Platform immediately. Should you disagree with this Policy and continue to access the Platform, it shall be assumed by your continued use of the Platform that you have accepted the Policy and any other online terms and conditions available on the Platform.

B. Applicability
This privacy policy (“Policy”) applies to all Users who access the Platform and are therefore required to read and understand the Policy before submitting any Personal Information.
If you do not agree with the manner in which the Personal Information is collected, stored, or used, you may access, modify, and delete all information stored about you by writing to us at Pinnacle Coaching.

C. Access
The User is allowed to access the Platform, register for courses, and avail of services available with Pinnacle Coaching.
Without the User’s agreement, Pinnacle Coaching, a unit of Pinnacle, will not share, rent, or sell any Personal Information with third parties in any way other than what is disclosed in this Policy.

D. Personal Information
“Personal Information” shall mean information that identifies the User, such as name, identification number, email address, age, phone number, password, location data, address information, or any financial account information provided to Pinnacle Coaching.

E. Automatic Information Collection
Our system collects information that is sent over the internet without your control. Examples of the information we collect and analyze include IP address, login, email, password, computer and connection information, course enrollment history, and other information related to your usage.

F. Information Security
To protect the security of your Personal Information during transmission, we use Secure Sockets Layer (SSL) software. To prevent unauthorized access to sensitive information, it is important for you to monitor those who have access to your password and to your computer.

G. Use of Your Personal Information
Pinnacle Coaching will use your Personal Information to communicate with you through calls, SMS, and emails. If you wish to stop receiving communication, you can opt-out by writing to us at support@ssccglpinnacle.com.

H. Location Data and Address Information
We may request access to your precise location only when you choose to use location-based features, such as auto-filling your address or checking the approximate number of nearby users for proximity-based matching.
Providing location access is optional. You may also enter your address manually without granting location permission.
We use your location/address information to:
1. help auto-fill or verify your address,
2. show proximity-based match availability,
3. estimate the number of users available near your selected location,
4. improve matching relevance and user experience.
We do not collect your location in the background. We access location only when you use the related feature in the app or website.
We do not publicly show your exact location or full address to other users. Other users may only see limited proximity-related information, such as approximate distance, city, area, or nearby availability, depending on the feature.
You can deny location permission and continue using the app with manual address entry. You can also revoke location permission anytime from your device settings.

I. Exceptions
Your Personal Information may be shared with third parties under specific circumstances, including court orders or legal proceedings. Pinnacle Coaching does not make any unsolicited calls for marketing purposes unless consented by the user.

J. Report, Analysis & Confidentiality
Pinnacle Coaching may use Personal Information for research, statistical analysis, and business intelligence purposes. All employees and processors handling such data are required to maintain confidentiality.

K. Contact Information
For any questions regarding this Privacy Policy, please contact us:
Email: support@ssccglpinnacle.com
Address: Pinnacle Civil Services, 1st Floor, 1032A/1, MM Tower, Railway Road, Gurugram -122001, Haryana